Privacy Policy

Privacy Policy

Thank you for visiting LifeWellNutrition by Wanda Soddu, RD. We value your privacy and want to ensure you understand how we handle your personal information. Please read the following privacy policy carefully.

Personal Information Collection: During your initial consultation, Wanda will ask you to provide personal information by signing a consent form. The information collected may include:

• Name, address, date of birth
• Telephone numbers, email address
• Gender, GP details
• Relevant medical history, dietary assessment, and medical investigations related to your referral

Storage of Personal Information

All personal information and session notes will be stored securely. They will either be kept in a locked filing cabinet or stored in a password-protected folder on a personal computer. Your information will be retained for the legal requirement of 10 years. After this period, it will be deleted or shredded.

Emails and text messages will be either deleted or stored in your records within 1 month after your last appointment. Your telephone number may be stored temporarily in a mobile phone and deleted within 1 month after your last appointment.

Confidentiality

Your sessions will be conducted in confidence. Dates, times, session numbers, and brief notes will be documented. Confidentiality will be maintained in accordance with the General Data Protection Regulation 2018 (GDPR), except in specific instances such as:

• When you give permission to share information for statistical data purposes
• When compelled to provide evidence in a court of law
• In cases of potential harm to yourself or others, or in matters involving safeguarding adults, safeguarding children, offences involving children under 18, terrorism, fraud, or money laundering

Permission and Use of Information

Wanda will seek your permission for certain actions, such as contacting you via your preferred method, sharing information outside of the exceptions mentioned, using anonymous details for professional development, or publishing marketing material (with pseudonyms).

Website Privacy

When using our website (https://lifewellnutrition.com), any personal information you provide will be used in accordance with this privacy policy. Wanda is committed to protecting your privacy and ensuring any information you provide is used appropriately.

Security

While every effort is made to secure your personal data, please note that transmitting information via the website is not completely secure. Wanda has implemented physical, electronic, and managerial procedures to safeguard and secure the collected information.

Google Analytics

When visiting our website, Google Analytics automatically tracks certain information, such as your geographical location, IP address, browser type, operating system, page views, and more. This information helps customise the website and improve our products and services.

External Links

Our website may contain links to other websites. Please note that we have no control over these external sites, and they are not governed by this privacy policy. Exercise caution and review the privacy statements of the respective websites.

Controlling Your Personal Information

You have the right to control the collection and use of your personal information. If you have previously agreed to the use of your anonymous personal information for professional development or marketing purposes, you may change your mind at any time. Please contact Wanda to request a copy of your personal information or update any incorrect or incomplete data.

Changes to the Privacy Policy

Wanda may amend or update this privacy policy without notice. The revised version will be published on the website. It is your responsibility to check this page periodically and ensure you agree with any changes made.

If you have any questions or concerns about our privacy policy, please feel free to contact Wanda for further clarification.